Smart Steps – Terms and Conditions

Effective Date: 1 November 2026

1. Programme and Fees

Smart Steps is a supervised independent learning programme. Children complete structured Maths and/or English worksheets at their own pace, with tutor supervision rather than traditional tutor-led teaching.

Sessions take place on Saturdays, 9:00–10:00 am.

Monthly subscription fees are:

  • Maths: £55 per month
  • English: £55 per month
  • Maths and English: £110 per month

Each subject takes approximately 30 minutes. Homework worksheets are provided and reviewed when returned.

2. Payments

Fees are payable monthly in advance, on the payment date stated on your invoice.

The subscription is a fixed monthly charge, not a fee calculated by the number of Saturdays or sessions attended.

Any planned closures or changes to the programme will be communicated to parents in advance.

3. Missed Sessions

If your child misses a session for personal reasons, including illness or holidays, the normal monthly subscription remains payable.

Missed sessions do not automatically qualify for refunds, credits or replacement sessions.

If MLC cancels a session, we will arrange an appropriate replacement, credit or refund in accordance with your statutory rights.

4. Cancellation

Parents must provide one calendar month’s written notice to cancel their subscription.

Notice should be sent to MLC by email or through its official communication channel. Fees remain payable during the applicable notice period.

Any statutory cancellation rights, including rights that may apply to online enrolments, remain unaffected.

5. Attendance and Safeguarding

Parents must ensure their child arrives on time and is collected promptly, unless independent departure has been agreed in advance.

Parents must inform MLC of relevant allergies, medical conditions, emergency arrangements and any changes to contact details.

6. Learning and Progress

Smart Steps encourages independent learning, regular practice and gradual skill development.

Progress depends on attendance, engagement and completion of assigned work. Specific academic outcomes cannot be guaranteed.

7. Agreement

By enrolling, the parent or guardian confirms that they have read and agree to these terms.

These terms do not affect your statutory consumer rights.