Smart Steps – Parent and Child Privacy Notice

Effective Date: 1 November 2026

Maidstone Learning Centre (MLC) respects your family’s privacy and is committed to protecting personal information in accordance with UK data protection law.

1. Information We Collect

When you enrol your child in Smart Steps, we may collect:

• Your child’s name, school year and home address.
• Parent or guardian names, telephone numbers and email addresses.
• Emergency contact and authorised collection details.
• Relevant allergies, medical conditions and additional learning needs.
• Attendance, worksheets, homework and progress records.
• Subscription and payment information.
• Photograph and video permissions.

2. How We Use Your Information

We use this information to:

• Register and administer your child’s Smart Steps sessions.
• Provide appropriate learning materials and monitor progress.
• Communicate with parents and manage subscriptions.
• Protect children’s health, safety and wellbeing.
• Meet applicable legal, accounting and safeguarding obligations.

We process personal information only where we have an appropriate lawful basis, such as legitimate interests, legal obligations, contractual necessity where applicable, or consent.

Health information receives additional protection under data protection law.

3. How We Store and Protect Information

• Records may be stored electronically in password-protected systems or securely in paper files.
• Access is limited to authorised MLC staff and tutors who require the information for their duties.
• We may use trusted service providers for administration, payments and secure record storage.
• We require appropriate safeguards when sharing information.

4. How Long We Keep Information

We retain information only for as long as necessary for the purpose for which it was collected, including any applicable legal, accounting or safeguarding requirements.

Different categories of information may have different retention periods, as set out in our records retention policy.

5. Photographs and Social Media

We will only use identifiable photographs or videos of your child for optional promotional purposes where appropriate permission has been obtained.

You may withdraw permission for future use at any time. Withdrawal may not remove material already distributed or shared by others.

Declining photo or video permission will not affect your child’s enrolment.

6. Your Rights

Depending on the circumstances, you and your child may have rights to access, correct, erase or restrict the use of personal information, object to certain pr